FAQs
Welcome to our FAQs! Here, you'll find answers to common questions about our products, delivery, returns, and more. If you need further assistance, feel free to reach out. We're here to help make your shopping experience at Enchanted Eden Wall Art as smooth as possible!
If you don't see your question here, please contact us!
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What types of products do you offer?
We offer a range of printed posters and digital downloads featuring various themes including nature, art, quotes, and more.
Are your posters printed in house?
Yes, all our printed posters are produced in-house, in our UK studio to ensure freshness and quality.
How are the posters shipped?
We ship our posters rolled in sturdy tubes to ensure they arrive safely and in pristine condition.
Do you offer framing services?
Currently, we do not offer framing services. Our posters are shipped unframed to allow you to choose frames that best suit your decor.
What sizes are available for your posters?
- Our posters are available in various standard sizes:
- 4x6"
- 5x7"
- 5.8 x 8.3" (A5)
- 8x10"
- 8.3 x 11.7" (A4)
- 9x11"
- 11x14"
- 11.7 x 16.5" (A3)
Can I customise the size of a poster?
If you would like a custom-sized print, please contact us.
Are digital downloads available immediately after purchase?
Yes, digital downloads are available instantly after purchase. You will receive a download link via email.
What file formats are your digital downloads available in?
Our digital downloads are typically provided in high-resolution JPEG format, suitable for printing.
Do you offer refunds or exchanges?
We do offer refunds or exchanges within a specified period. Please refer to our Returns & Exchanges policy for details.
How can I contact customer support if I have more questions?
You can reach our customer support team through our Contact Us page.