Before you complete your purchase at Enchanted Eden Wall Art, review our returns and exchanges policy. We're confident you'll love your fine art prints and digital downloads, but if not, our simple policy ensures a hassle-free return or exchange. Shop with peace of mind!

Returns for Physical Products Time Frame
You can return physical prints within 14 days from the date of purchase.

Conditions
All returned items must be in their original packaging and undamaged.

Return Shipping Costs
Customers are responsible for the cost of return shipping.

Exchanges for Physical Products Eligibility
We allow exchanges for damaged or defective prints.

Non-Returnable Items Items
Personalised prints and digital downloads are non-returnable and non-refundable.

Process
To initiate an exchange, please Contact us. We will replace the print once the return/exchange is confirmed. Refund

Process Processing Time
Refunds will be processed within 7 working days once the returned item is received.

Refund Method
Refunds will be issued to the original method of payment.

Custom Orders Policy
Custom or personalised prints are non-returnable and cannot be exchanged.

Contact Information Initiating a Return or Exchange
To start a return or exchange, please Contact us